Meet AMC’s Referral Coordinators

  • Katherine Faugno, Referral Coordinator at the Animal Medical Center
    Katherine Faugno
    Surgery
  • Marina Timmerman of the Animal Medical Center
    Marina Timmerman
    Surgery
  • Rachel Giacobbe, Referral Coordinator at the Animal Medical Center
    Rachel Giacobbe
    Surgery
  • Gladys Morales, Referral Coordinator at the Animal Medical Center
    Gladys Morales
    ECC
  • Ashley Bliss, Referral Coordinator at the Animal Medical Center
    Ashley Bliss
    ECC
  • Jose Grateron, Referral Coordinator at the Animal Medical Center
    Jose Grateron
    ECC
  • Jennifer Perez, Referral Coordinator at the Animal Medical Center
    Jennifer Perez
    Internal Medicine
  • Michelle Gitter, Referral Coordinator at the Animal Medical Center
    Michelle Gitter
    Internal Medicine
  • Jerome Davison of the Animal Medical Center
    Jerome Davison
    Internal Medicine
  • Fazia Mangru, Referral Coordinator at the Animal Medical Center
    Fazia Mangru
    Oncology
  • Eve Taylor, Referral Coordinator at the Animal Medical Center
    Eve Taylor
    Oncology
  • Stephanie Martinez, Referral Coordinator at the Animal Medical Center
    Stephanie Martinez
    Oncology
  • Monique Gonzalez, Referral Coordinator at the Animal Medical Center
    Monique Gonzalez
    Ophthalmology & Dentistry
  • Maria Jiron, Referral Coordinator at the Animal Medical Center
    Maria Jiron
    Cardiology
  • Brandon Roland-Maldonado of the Animal Medical Center
    Brandon Roland-Maldonado
    Surgical Oncology
  • Nicole Bruck, Referral Coordinator at the Animal Medical Center
    Nicole Bruck
    Integrative & Rehabilitative Medicine

Referral Coordinators (RCs) work directly with each service and each rDVM office to ensure coordinated patient care and communication before, during, and after all consultation appointments and procedures. The RC acts as a point of contact for the rDVM community, helping them and their clients seamlessly access AMC services. The RC is an integral part of each service’s team, trained to follow their specific workflow and procedures while also acting as a practice liaison for the referring community. The RC communicates urgent medical information between doctors who may not be immediately available by phone and sends patient visit reports and results to rDVMs while facilitating communication between clients and AMC staff doctors. The RC also schedules appointments, collects medical records, presents estimates, arranges discharges, and answers client and rDVM questions. 

Please find the contact information below for each of the service Referral Coordinators. The team looks forward to assisting you and your clients!

Soft Tissue & Orthopedic Surgery | Daniel Spector, DVM DACVS-SA
Katherine Faugno
SurgicalCoordinators@elrotativodeconcordia.com
212-329-8744

Soft Tissue & Orthopedic Surgery | Pamela Schwartz, DVM, DACVS, CCRP
Marina Timmerman
SurgicalCoordinators@elrotativodeconcordia.com
212-329-8745

Orthopedic and Joint Replacement Surgery | Rob Hart, DVM, DACVS
Rachel Giacobbe
SurgicalCoordinators@elrotativodeconcordia.com
212-329-8741

Emergency & Critical Care
Gladys Morales
Ashley Bliss
Jose Grateron
ERCoordinators@elrotativodeconcordia.com
212-329-8025

Ophthalmology and Dentistry
Monique Gonzalez
EyeTeamCoordinator@elrotativodeconcordia.com
DentistryCoordinator@elrotativodeconcordia.com
212-329-8090

Cardiology
Maria Jiron
CardiologyCoordinator@elrotativodeconcordia.com
212-329-8088

Neurology
Jessica Strachovsky
NeurologyCoordinator@elrotativodeconcordia.com
212-329-8998

Internal Medicine
Jen Perez
Michelle Gitter
Jerome Davison
IMCoordinators@elrotativodeconcordia.com
212-329-8175

Integrative and Rehabilitative Medicine
Nicole Bruck
Nicole.Bruck@elrotativodeconcordia.com
212-329-8610

Oncology Care Coordinators
Fazia Mangru
Eve Taylor
Stephanie Martinez
CareCoordinators@elrotativodeconcordia.com
212-329-8800

Surgical Oncology
Brandon Roland-Maldonado
SurgicalCoordinators@elrotativodeconcordia.com
212-329-8730

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